Important information regarding your booking
Here you will find important information on your booking and your stay at Gartnerkofel hotel
All services included you can find here.
In case of late arrival, early departure, non-arrival, or termination of contract within a four-week period before the scheduled date of arrival, the guest will be liable to pay a cancellation fee of 80 percent of the accommodation price. Cancellations must be submitted in writing. For legal reasons we are obliged to inform you that we reserve the right to cancel bookings due to insufficient snow up to three days prior to the scheduled arrival date. Furthermore, we would like to remind you that you have no claim on the operation of all 33 cable cars and uphill installations since some of the lifts might not run due to insufficient snow cover.
Visitor’s tax: EUR 2.60 per person per day (17 years and over) will be added to the accommodation price.
If you do not claim services included in the weekly package, then daily rates or the full price of the weekly package will apply. Weekly packages are significantly less expensive than daily rates. Please note that unclaimed services (rental skis, etc.) will not be refunded.
IBAN: AT90 3954 3001 0010 6070